Skip to main content
  • Melbourne, VIC · Australia
  • Staffing · Software · Training
UPCOMING

The Aged Care Rules 2025 are releasing iteratively. Every policy your organisation holds now has a moving target under it — and the auditor wants to see which version was active when the service was delivered.

See the reform timeline
Standards & Policy Engine

OzlerPolicy™

Policies that update themselves when the regulations change.

OzlerPolicy maps your entire policy library to the Strengthened Quality Standards and NDIS Practice Standards. When a Rule amendment lands, affected policies flag immediately — with AI-drafted revisions ready for human review.

Pilot program availableUnlimited workersMigration includedData hosted in Australia
Live preview

See OzlerPolicy tracking your policy library

Real React component. Demo data. Click a policy to see its version history.

app.ozlercaresolutions.com.au
Demo data

OzlerPolicy — Standards & Policy Engine

47 policies · mapped to 154 supporting actions · rule-change monitored daily

47
Policies in library
12
Pending acknowledgement
3
Flagged by Rule change
4
AI-drafted this month
PolicyStatus
Clinical Governance Framework
Current
Medication Management Policy
Rule tranche — medication, published 2 days ago
Rule change
Restrictive Practices Policy
Current
Infection Prevention & Control
Acknowledgement in progress
Pending ack
Privacy & Dignity Policy
AI-drafted from Code of Conduct update
AI-drafted
Statement of Rights Policy
Acknowledgement in progress
Pending ack
Showing 6 of 47 policies — search, filter by standard, and export in the full library.

Real React component. Worker names are fictional. All data is example-only — a demonstration of how the product looks and behaves, not a live customer environment.

The problem

Your policy library is out of date the moment you finish writing it.

The Aged Care Act 2024 introduced an entirely new Code of Conduct. The Strengthened Quality Standards brought 154 new supporting actions. The NDIS Commission is reshaping Practice Standards. Each change moves the floor under dozens of your organisation's policies.

Most providers manage policies in shared drives — one folder per topic, last reviewed whenever the person who owned it left. When the auditor asks which version was active on the day a service was delivered, the honest answer is "we'd have to dig."

OzlerPolicy is the opposite of that. Every policy is mapped to every supporting action it evidences. Every version is time-stamped. Every staff acknowledgement is recorded. When a Rule changes, OzlerPolicy tells you which policies are affected — before your auditor does.

154

Supporting actions — most map to at least one policy

Source: ACQSC

33

Outcomes with documented governance requirements

Source: ACQSC

Iterative

Aged Care Rules 2025 release cadence — your library moves continuously

Source: DoHDA

How it works

How OzlerPolicy works

From one-off document to living, mapped, version-controlled policy asset — in 4 steps.

Import your library

Upload your existing policies — DOCX, PDF, Google Docs. OzlerPolicy reads structure, extracts headings, identifies the policies the document already references.

Bulk upload · structure detected · duplicates merged

Auto-map to Standards

OzlerPolicy suggests which Strengthened Quality Standards supporting actions and NDIS Practice Standard Quality Indicators each policy evidences. You approve the mapping. Gaps in coverage surface immediately.

154 supporting actions · 33 outcomes · coverage map

AI-drafted updates when rules change

When the ACQSC publishes a new Rule tranche or the NDIS Commission issues updated guidance, OzlerPolicy flags affected policies and drafts proposed revisions. A human reviews, edits, approves — AI suggests, humans approve.

Rule change detected · diff previewed · reviewer queue

Staff acknowledgement tracked

Every published policy notifies the relevant workforce cohort. Acknowledgements are timestamped per-person. At audit time, you show the auditor who had acknowledged which version when.

262 workers · acknowledgement rate · audit-ready
Built for your role

Built for the people who run OzlerPolicy™

Quality & Compliance Manager

You know exactly which policies are current, which are overdue, and which are flagged by a Rule change — on any day of the year.

  • Library status dashboard with coverage map
  • Rule-change auto-flagging with AI-drafted revisions
  • Per-policy version history + acknowledgement log
Director of Nursing

Clinical governance policies live alongside the clinical evidence. Outcome 5.5 is a policy + an implementation record, not a PDF nobody has read.

  • Clinical policy suite mapped to Outcome 5.5
  • Restrictive practices register built in
  • Workforce acknowledgement per clinical update
CEO / Board Director

Your Board governance pack draws from the live policy library. You aren't reviewing last year's documents — you're reviewing what's active today.

  • Board-ready governance report
  • Policy coverage gap analysis
  • Rule-change impact summary per quarter
Facility / Service Manager

When central team publishes a new version, your site sees it, your staff acknowledge it, your records reflect it. No chasing.

  • Per-site acknowledgement tracking
  • Policy-to-training mapping
  • Acknowledgement reminders with managed escalation
Care Worker / Support Worker

Policies that affect your work arrive on your phone in plain English. You acknowledge once. The evidence lives with your OzlerPass.

  • Mobile-first plain-language summaries
  • One-tap acknowledgement
  • History of acknowledged policies linked to OzlerPass
Legal / Risk

Due diligence duty under the Aged Care Act 2024 has documentary teeth. Every published policy has a version, a reviewer, an approver, and an acknowledgement register.

  • Responsible-person audit trail
  • Signed-off policy register
  • Whistleblower/complaints pathway policy templates
Capabilities

Three themes, built deep.

What the product actually does — grouped by outcome, not feature list.

Theme 1

A library that knows what it evidences

Every policy in OzlerPolicy is mapped to the supporting actions, outcomes, and Quality Indicators it demonstrates.

Most policy libraries are folders. OzlerPolicy is a library with structure. Each document carries metadata: which Strengthened Quality Standards supporting actions it evidences, which NDIS Practice Standard Quality Indicators it satisfies, which clinical framework it cross-references.

When OzlerReady needs evidence for Outcome 5.5 (Clinical Safety), it pulls the live version of the relevant policies directly. When an auditor asks "which policies cover Standard 3, Outcome 3.2?" — the answer is a list, not a search.

PolicySQS · Standard 1SQS · Standard 3SQS · Standard 5NDIS PS · CoreNDIS PS · HIDPACode of Conduct
Theme 2

Updates itself when the rules change

OzlerPolicy monitors the regulatory publications you can’t watch continuously.

Our team subscribes to the ACQSC Resource Library, the NDIS Commission Reform Hub, and the Federal Register of Legislation. When a new Aged Care Rules 2025 tranche lands — or the NDIS Commission publishes updated guidance — our engine identifies which of your policies are affected.

The AI drafts a proposed revision with tracked changes. A human reviewer sees the before/after diff, the regulation that triggered it, and the specific sentences recommended for update. Approve, edit, or reject. AI suggests; humans approve — on every regulatory decision.

Rule amendment published
Affected policies identified
AI drafts revision
Human reviewer approves
Theme 3

Version + acknowledgement, not just publication

A policy isn't "in place" until the people it affects have read it.

Every published version of a policy carries a version number, a timestamp, and an acknowledgement register. When a new version goes live, the relevant workforce cohort receives it on their phone via OzlerPass. One-tap acknowledgement. The evidence lives with the worker's credential record.

At audit time, you show which version was active on which date, and who had acknowledged it. Not "policy updated" — "policy updated, communicated to 247 workers, 241 acknowledged within 14 days, 6 workers followed up with managed escalation."

Acknowledgement tracking · Medication Policy v4.2Evidenced · mapped to standards1Clinical staff (RN + EN)100%422Personal Care Attendants94%1683Support Workers88%354Contract staff72%17
Methodology

Concrete numbers, mapped to regulation.

47
Pre-built policy templates
Aged care, NDIS, home care — starting point tailored to your service mix
154
Supporting Actions under the Standards
Supporting actions with policy mapping — every policy carries its evidence link
Daily
Regulatory monitoring cadence
ACQSC Resource Library + NDIS Commission + Federal Register of Legislation
Full
Version + acknowledgement audit trail
Every version, every reviewer, every acknowledgement timestamped

OzlerPolicy ships with 47 pre-built policy templates covering the mandatory policy sets for residential aged care, Support at Home, and NDIS providers. Every policy maps to the Strengthened Quality Standards supporting actions and NDIS Practice Standards Quality Indicators it evidences. Our team monitors the ACQSC Resource Library, the NDIS Commission Reform Hub, and the Federal Register of Legislation — rule changes trigger AI-drafted updates queued for human review.

The platform advantage

OzlerPolicy is more powerful with the Ozler platform

One data layer across staffing, training, and compliance. Every product strengthens the others — this is the moat.

Loop 1
Rule-change Loop

The ACQSC publishes a new Aged Care Rules 2025 tranche on medication management. OzlerPolicy flags 4 affected policies. AI drafts revisions with tracked changes. Your Quality Manager reviews. The updated policies republish with new versions. Staff acknowledgement tracking starts automatically.

Loop 2
Training-to-Policy Loop

Skill2Care launches a new Dementia Care module. OzlerPolicy confirms it links to the Dementia Care policy v3.1. Workers complete the module. Acknowledgement is logged against both the policy version and the training record — one source of evidence, two audit-relevant artefacts.

Loop 3
Audit Evidence Loop

OzlerReady assembles an evidence pack for an upcoming audit. For Outcome 5.5 (Clinical Safety), it pulls the active versions of the relevant policies from OzlerPolicy — not last year’s, not the version before the Rule change, the version active during the service period under review.

Pricing

Plans built around how you work.

Pick the tier closest to your size and compliance load. We'll work out the exact pricing with you once we've looked at your workforce and obligations — no one-size-fits-all quotes.

Starter
Contact us

For sole traders and micro-providers maintaining a minimal policy library.

Talk to us
  • Up to 10 policies
  • Pre-built templates — Core set
  • Version tracking
  • PDF export
Most Popular
Essentials
Contact us

For small-to-mid providers maintaining a full policy library.

Talk to us
  • Unlimited policies
  • Full pre-built library (47 templates)
  • Standards mapping for every policy
  • Rule-change auto-flagging
  • Staff acknowledgement tracking
Professional
Contact us

For multi-site group operators with distributed policy governance.

Talk to sales
  • Everything in Essentials
  • Multi-site policy variants
  • AI-drafted revisions with human approval queue
  • Workforce cohort targeting for acknowledgement
  • Board-ready governance report

White-glove migration included. Dedicated Customer Success Manager.

Australian-owned · Melbourne-based·ABN 49 695 522 724·Data hosted in Australia · AWS Sydney·APP compliant·SOC 2 Type II pathway·Encryption at rest + in transit

Ozler is not affiliated with, endorsed by, or certified by the Aged Care Quality and Safety Commission, the NDIS Quality and Safeguards Commission, or the Australian Government Department of Health, Disability and Ageing. OzlerPolicy™ is a tool to help providers meet their regulatory obligations. It does not replace the provider's responsibility to comply with the Aged Care Act 2024, NDIS Act 2013, and associated Rules and Practice Standards.

A note from the founding team
Ozler is new. We built it because the people running Australian care operations deserve better tools — workforce and compliance as one system, not two. If that resonates, we want to work with you directly.

We're onboarding a small cohort of design partners — aged care and NDIS providers who help shape the product in exchange for early access, direct founder support, and preferential pricing.

— The Ozler founding teamBecome a design partner →
FAQ

Answers to the real buyer objections.

Import & migration

Yes. Upload DOCX, PDF, or Google Docs. OzlerPolicy reads structure and suggests mapping to supporting actions. Migration assistance included in Essentials and Professional — our team helps you get the whole library in within the first week.

No. Your policies stay your policies. We add metadata, version control, and standards mapping. Our 47 pre-built templates are a starting point for gaps — you choose whether to adopt any of them.

Rule change handling

We monitor the ACQSC Resource Library, the NDIS Commission Reform Hub, and the Federal Register of Legislation daily. When a relevant change is published, affected policies in customer tenants are flagged within 24 hours. AI-drafted revisions typically follow within 48 hours.

No. AI suggests. Humans approve. Every revision requires a human reviewer to approve before publication. The AI's draft and the human's changes are both preserved in the version history.

Acknowledgement

Via their OzlerPass on a smartphone. Plain-language summary first, full policy available to expand, one-tap acknowledgement with timestamp. Acknowledgement is linked to the worker's credential record.

Configurable escalation — polite reminder at day 3, manager notification at day 7, management escalation at day 14. All escalation events are logged. The auditor sees the chain of follow-up, not just the gap.

Regulatory coverage

Yes. Pre-built templates for both sectors, plus Support at Home-specific policies. Standards mapping covers Strengthened Quality Standards (aged care), NDIS Practice Standards Core Module, and applicable NDIS supplementary modules.

Yes. The Aged Care Act 2024 Statement of Rights is a pre-built policy template, mapped to every outcome where rights-based practice must be evidenced.

See OzlerPolicy™ working in your facility.

Three ways to take the next step.

No credit card. · Migration included.